Many people rely on towing services to get their vehicle where it needs to go after an accident or an unexpected breakdown. According to AAA, the average person will use a towing service once in three years. When you need towing services, here is what you can expect.

Call ASAP

Towing services never have a day off. These services are available around the clock, seven days a week, 365 days a year. No matter what time of the day or night you break down, there is a towing service nearby that will answer the call. When you call, the towing company will immediately dispatch help. There is no day off for a towing service.

Location Is Important

Using the GPS on your phone is the best way to report your location if you are stuck on a highway. The GPS will give you the information to pass on to the towing company. It is important that the towing service can find you quickly. Using GPS to report your location will ensure a quick response time. If that is impossible, use the last road sign you remember seeing and tell them which direction you are headed.

Know What Is Wrong

The tow dispatcher will ask what is wrong with your vehicle. They are asking because they need to know what type of equipment to send, and there is also a possibility they may be able to do roadside repairs for you. If your vehicle has been in an accident, report that; if you have a flat or your vehicle just stopped running as you were driving, report that. Whatever is behind you being stuck on the side of the road, be as accurate as you can.

Choose a Drop-Off Location

A towing service can tow your vehicle home or to a shop you prefer. It's entirely up to you where your vehicle is towed to. A towing service is there to help you get your vehicle where it needs to go. Your insurance company may cover the cost.

Every driver should have the number of towing services on their phone. When you need help with your vehicle, we at Hickory Towing are there for you. Call our team today to learn more.